What is the fastest way to build an online community for consumers? How can setting up a center of excellence help manage compliance better? Are there any best practices to fast track the creation of highly secure mobile wallets?
We are built from the ground up to help you answer these questions — with dedicated practices for Capital Markets, Commercial Banking, Consumer Banking, Governance Risk and Compliance (GRC), Payments and Cards, and Insurance. This focus gives us the ability to address your varied technology and business needs — whether it’s rich insight or focused implementation; whether it’s immediate need or long-term strategy; whether it’s simplifying your processes or capitalizing on emerging trends that can drive business growth. Our focus helps enhance your capabilities to transform, manage, innovate, and forge ahead.
Challenges & Opportunities
Take customer experience from ‘universal’ to ‘unique':
With multi-channel convergence and mobility making transactions more convenient, intermediaries are becoming less relevant. To get closer to the customer’s heart and purse — and stay there — traditional players need to craft a differentiated customer experience that encompasses innovative pricing, service and loyalty programs. Customer-centricity is the way to go, and it’s time to personalize.
Take business from ‘risk’ to ‘flow':
In addition to enhancing revenues from service areas like wealth and asset management, institutions can boost operational efficiency with portfolio rationalization while driving down costs with consolidation and simplification of payments infrastructure. Achieving a consistent customer experience calls for creating ‘utilities’ — a set of product-agnostic processes and tools to support new geographies, products and channels.
Take data from ‘information’ to ‘intelligence':
Bringing data together with business intelligence and data visualization solutions breaks down silos with integrated reporting, and creates ‘enterprise-wide data stores’ for real-time insight. This can translate to “profits from patterns” – creating opportunities to enhance service excellence and cross-sell products.
Take risk management and regulatory compliance from ‘independent’ to ‘holistic':
Given the commonalities in governance, risk and compliance (GRC) entities, integrating these functions can play a big role in weighted, sound decision making. With GRC lifecycle management and process standardization solutions, enterprises can build a much-needed capability in adapting to new regulations and remaining fortress-strong for the future.
How Maven Infosoft Delivers Business Value
With industry-leading strengths in consulting, technology and sourcing, we can help unlock the value levers of your enterprise in three ways: business transformation, accelerating innovation and efficient operations. We help financial services firms develop business solutions that drive efficiency, effectiveness, innovation and virtualization. When you choose Maven, you benefit from deep industry expertise to help manage risk, comply with regulations, enhance product features and manage your business transformation challenges. With a wealth of experience partnering leading banks and financial institutions, and a comprehensive range of services and solutions, Maven is the partner that gets you results: optimized investments, enhanced operational efficiencies, minimized risk and sustained cost leadership.
Segments We Serve
There are generalists and there are specialists. It makes sense to choose a firm organized around specialists — smart people succeeding every day in the global financial markets. With Maven, you get access to an expanded team of technology and functional experts who specialize in:
Asset & Wealth Management
Benefit from a full spectrum of application development, maintenance, business process outsourcing and consulting services — as well as our global delivery expertise, from front office to back office. We have customizable tools for greater CRM, including real-time access to integrated client information throughout the advisory relationship.
Cards & Payments
With the rapid rise in credit card defaults, you need to limit your exposure. Our solutions help monitor and reduce risk, so you can focus on targeting, acquiring and retaining the most credit-worthy customers. To fend off increased and aggressive competition, security threats to sensitive customer and business data, margin pressures, you need our broad range of solutions that help card issuers, transaction processing agencies, credit bureaus, large merchants and payment networks implement strategies and solutions that improve process efficiencies, simplify transactions, speed up time-to-market for products and reduce risks.
Our specialists create business processes that scale up or down as needed to meet your investment banking and brokerage goals — while reducing your costs, as well. Low margins, workflow disconnects, data redundancies, complying with mandated regulations such as Basel II and incorporating frameworks like Straight Through Processing (STP), etc. are some of the current challenges. To be able to work round-the-clock in such demanding environments, investment banks have made technology an integral part of their strategic initiatives. We have developed comprehensive strategies for round-the-clock, efficient management of core functions including brokerage, asset management and wealth management while managing risks and regulatory compliances.
Many firms are going ‘back to basics’ and focusing on core deposits and asset gathering, yet the pressure to grow lending increases. Our experts can help you manage the risk and costs of acquiring and developing the right customers.
Governance, Risk & Compliance
Join the leading European banks that rely on us for successful credit, operational and market risk management solutions. We provide a broad range of solutions and services to address regulatory compliance such as Basel II, risk infrastructure upgrades (risk warehouse), GRC requirements, model building/validation and other risk management related areas.
Retail / Wholesale Banking
The credit crisis emphasized the need for liquidity, cash management and operational efficiency. Our banking solutions can optimize your business processes across the entire value chain. Maven has reliable strategies to meet new regulatory requirements, optimizing sales and fulfillment processes, managing distribution channels and streamlining operations to acquire, satisfy and, thereby, retain customers.
Exchanges / Trading / Brokerage
Trans-national markets and global exchanges demand fast, accurate processing of high transaction volumes, delivering superior customer service. We are able to provide mission-critical, flexible, scalable trading solutions that support multiple channels and that span across equities, derivatives, commodities, forex and fixed income instruments, covering different types of trading methodologies, resulting in increased agility and transparency in trading environments.